How FindTrustedCare collects, uses, and protects your personal information.
THIS NOTICE DESCRIBES HOW YOUR PERSONAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
THE PRIVACY OF YOUR PERSONAL INFORMATION IS IMPORTANT TO US.
Effective Date: April 14, 2026
Last Updated: April 14, 2026
We are required by applicable federal and state law to maintain the privacy of your personal information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your personal information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice takes effect April 14, 2026 and will remain in effect until we replace it.
We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all personal information that we maintain, including personal information we created or received before we made the changes. Prior to making any significant change in our privacy practices, we will change this Notice and make the new Notice available upon request.
You may request a copy of our Notice at any time. For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed at the end of this Notice.
We use and disclose personal information about you for platform operations, service delivery, and communications in accordance with applicable law in the following ways:
We collect information you voluntarily provide when you:
Healthcare providers who register on our platform provide professional information including practice name, specialties, credentials, office locations, availability, and accepted insurance plans.
When you visit our website, we may automatically collect certain information about your device and usage, including:
Access: You have the right to look at or receive copies of your personal information, with limited exceptions. You may request access by contacting us using the information listed at the end of this Notice.
Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your personal information for purposes other than service delivery and operations.
Breach Notification: You have the right to be notified in the event of a breach of your unsecured personal information.
Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your personal information.
Amendment: You have the right to request that we amend your personal information. Your request must be in writing, and it must explain why the information should be amended.
Deletion: You have the right to request deletion of your personal information and account. We will comply with such requests subject to applicable legal retention requirements.
Opt Out: You have the right to opt out of marketing communications at any time by following the unsubscribe instructions in any communication or by contacting us directly.
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
Our website may contain links to third-party websites (such as healthcare provider websites, insurance companies, or social media pages). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
We respect your privacy and are committed to protecting your personal information. By opting in to receive SMS messages from FindTrustedCare, you agree to the following:
When you opt in to receive text messages, we may collect:
We use your information to:
You will only receive SMS messages if you have explicitly opted in through one of our forms, booking tools, account registration, or other consent-based methods. Consent to receive SMS messages is not a condition of using our services.
Message frequency may vary based on your interaction with our services. Standard message and data rates may apply based on your mobile carrier plan.
You may opt out of SMS communications at any time by replying STOP to any message. You may also request assistance by replying HELP or contacting us directly.
We do not sell, rent, or share your mobile number or SMS opt-in information with third parties for marketing purposes. Your information is only shared with trusted service providers (such as our messaging platform and telecommunications carriers) for the sole purpose of delivering messages and maintaining system functionality. Reasonable administrative, technical, and physical safeguards are used to protect your data.
We retain SMS-related data only as long as necessary to provide services, comply with legal obligations, and maintain records of consent and opt-out requests.
Our SMS program complies with applicable laws and regulations, including TCPA, CTIA guidelines, and carrier policies.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as appointment coordination, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use cookies and similar technologies to improve your experience, analyze site performance, and support service delivery. By using our site, you consent to our use of cookies as described in this Privacy Policy. You can control cookie preferences through your browser settings.
If you want more information about our privacy practices or have questions or concerns, please contact us.
If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your personal information, you may submit a complaint to us using the contact information listed below.
We support your right to the privacy of your personal information. We will not retaliate in any way if you choose to file a complaint with us.
If you have questions or concerns about this Privacy Policy, please contact us:
FindTrustedCare
18000 W Nine Mile Rd, Suite 200
Southfield, MI 48075
Email: [email protected]
Phone: (248) 791-9719